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Cisco’s Entry In Social Networking World: Adding Value To “The Network”

By Rafat Ali - Thu 18 Oct 2007 01:31 PM PST

Cisco’s (NSDQ: CSCO) entry into the social media and networking space has been a surprise to many over the last year, as it made two small software acquisitions (Tribe and Five Across), and has been readying its new services since it appointed Dan Scheinman as the SVP and GM of its media solutions division in December last year. Today, the company finally has some details on its strategy, and I spoke to Scheinman earlier today on it. It is launching what it calls “EOS”, its “entertainment operating system”...in other words, a white label social networking service which ties in online and the digital home, and community.

So why did it enter this already crowded field, with companies like KickApps, Ning and tons of others? Well, it has some distinct pitches:
-- They can bridge the digital home divide, and bring the content onto TV faster and better than anyone can. With acquisitions such as Scientific Atlanta, Kiss and Linksys, that seems plausible.
-- Then Scheinman pointedly mentioned the division hasn’t raised $50 million each like others have and won’t go anywhere anytime soon...the stability pitch.
-- The network, the kind Cisco traditionally operates in with its routers etc, is more than a fire-hose of content, and “can ultimately provide a Web 2.0esque entertainment experience by bridging the gap between consumers and content owners.”

And how does this all tie into Cisco’s main business? Some corporate-speak here, but gives a hint of the scope: “We consider entertainment and advertising as a $1.8 trillion market, and since it all flows over the network, if we make the network relevant, we can retain and add value to our core products. Also, we think there’s a lot of room for innovation in our core products. The cost of distributing content for a big media company is very high, and we think adding community all the way down to the routers will result in efficiencies in distribution costs.”

It has signed on NHL and Nascar as its early customers, and expects more details in the next few months, Scheinman said. For big content companies, it will be a plug and play system, but it won’t be a destination service a la Ning.

Will it work? Depends on whether the media companies buy into the rather complex philosophy. And of course, costs involved.

Posted in: Social Media



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2 Responses:
  • From John Earnhardt Fri 19 Oct 2007 04:52 PM

    Dan blogs on his team’s efforts here: http://blogs.cisco.com/news/2007/10/network_web_20.html

    He states, in part, “Cisco’s network assets are relevant to Web 2.0, particularly in the entertainment space...(and) Network + Web 2.0 assets can help address the most challenging problem of the next era: how to find anything.”

  • From Chaz Harris Fri 04 Jan 2008 06:53 AM

    I bought Cisco stock at about the time of the Scientic Atlanta acquisition, believing that their foray into video would break them out of the “communications router” domain.  As a Time Warner customer, as I’ve moved to flat screens, DVR, and HD, so I’ve had 3 Scientific Atlanta boxes (upgrades) in my home in the last 2 years.
    On message boards, I always asked why Cisco couldn’t make money here, or what was their strategy in video.  I really thought video for Cisco could be like the IPOD was for Apple, which moved Apple out of the realm of pure highly competitive computers (they even dropped “computer” from their name).
    What a disappointment Cisco stock has been over the last 2 months falling nearly 25% in value.  Their failure to articulate this video strategy has been especially disappointing to me.

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